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Privacy Policy

This privacy policy is based on the General Regulations on Data Protection (RGPD) which entered into force on 25 May 2016.

HOTMED 34 SL, like all companies of the group HOTMED 34 SL, is committed to ensure that your personal information is protected and not used unduly.

In this document we explain who is responsible for treatment, for what purpose is going to treat your personal information, the legitimation for the treatment, to whom we can communicate your personal information, how we collect it, why we collect it, how the We use, the rights that assist you and also explain the processes we have arranged to protect your privacy.

By providing us and explicitly authorizing the management of your personal information, we understand that you have read and understood the terms related to the personal data protection information that are set forth. In all the companies of the group HOTMED 34 SL We assume the responsibility to comply with the legislation in force in the matter of national and European data protection, and we have the objective to treat your data in a lawful, loyal and transparent way.

 

RESPONSIBLE

Identity:

HOTMED 34 SL – CIF: B- 55260343
Dir. Postal: Carrer de Lladó 55 – 17210 – Calella de Palafrugell (Girona)
Phone: 972 614 500
E-Mail: reserves@hotelmediterrani.com
 

PURPOSES

Extended description of Treatment purpose/s. The data provided by customers will be used to:

• Administrative, accounting and tax management.
• Commercial contact in electronic form or ordinary mail.
• Information to the authorities according to the legislation in force.
• Detection, prevention and anti-fraud.
• Conducting statistical analyses, as well as studies on the profile of those who use our products and services and the characteristics of such use.

 

CONSERVATION

Deadlines or data conservation criteria:

The personal data provided will be retained while maintaining the relationship as a client with HOTMED 34 SL and/or not request its suppression by the interested party, will be retained according to the legal deadlines established in tax and accounting, taking as Reference the last communication.

 

DECISIONS

Automated decisions, profiles and applied logic:

The company will not take automated decisions, profiles or logic applied to your data.

 

LEGITIMATION

Legitimation by execution of a contract:

Since the treatment is necessary for the management of reserves and administrative management of the use of the services of the hotel, in which client is part, it is noted that the type of relation that is treated is of mercantile contract.

As the communication of personal data is a legal or contractual requirement and a necessary requirement to subscribe to the services offered by HOTMED 34 SL, the interested party is informed that it is obliged to provide the personal data, and also that the consequences of not To do so may be the non-provision of the requested service.

To obtain the data of the client will be requested by HOTMED 34 SL the unequivocal consent and explicit of the management of its data.

 

RECIPIENTS

During the duration of the treatment, HOTMED 34 SL will not make any cession, except legal obligation, nor any transfer.

Alternatively, temporary transfers will be carried out to companies of computer services or treatment only for the realisation of communication services by HOTMED 34 SL.

Also, your personal information will be available to the public administrations, judges and tribunals, for the attention of the possible responsibilities born of the treatment.

 

RIGHTS

The person concerned may exercise the following rights:

• Right to request access to your personal data.
• Right to request rectification or suppression.
• Right to request limitation of treatment.
• Right to oppose treatment.
• Right to the portability of the data.
• Right to withdraw the consent provided.

Anyone has the right to obtain confirmation about whether we are dealing with personal data that concern or not. The persons concerned have the right to access their personal data, as well as to request the rectification of the inaccurate data or, where appropriate, request its deletion when, among other reasons, the data are no longer necessary for the purposes that were collected.

In certain circumstances, interested parties may request the limitation of the processing of their data, in which case we will only retain them for the purposes of exercising or defending claims. In certain circumstances and for reasons related to their particular situation, those concerned may object to the processing of their data. In this case, the entity will cease to treat the data, except for legitimate compelling reasons, or the exercise or defense of possible claims.

If you have granted your consent for any particular purpose, you have the right to withdraw the consent granted at any time, without affecting the lawfulness of the treatment based on the consent prior to your withdrawal.

To do this you can use the forms enabled by the company, or write a letter to HOTMED 34 SL, Dir. Postal: Carrer de Lladó 55 – 17210 – Calella de Palafrugell (Girona), you can also send an email to: reserves@hotelmediterrani.com. If your rights are violated in respect of the protection of your personal data, especially if you have not received satisfaction in exercising your rights, you may file a complaint with the supervisory authority concerning Competent data protection through its website: www.agpd.es.

In compliance with the prevented in article 21 of Law 34/2002 of Information society services and electronic commerce, if you do not wish to receive more information about our services, you can unsubscribe at the following email address Of the entity, indicating in the subject "Do not send emails ": reserves@hotelmediterrani.com.

 

INTERNATIONAL TRANSFER

The personal information we collect resides in Spain. In some cases, cloud computing services outside the European Economic Area will be contracted, with international data transfers being carried out. Those third parties with whom we share your personal information can manage or transfer your personal information outside of Spain and the European Union to other countries where they have facilities. Complying in this case with the requirements established by the Spanish Agency for data protection and the European Union.

We will ensure that all transfer of your personal information that we do or those third parties with whom we share your personal information, such as how we manage your personal information, comply with the legislation that is Application. However, the transfer, storage and management of your personal information on our part will always be governed by this privacy policy.

 

TYPE OF DATA

The personal data we deal with in HOTMED 34 SL comes directly from you:

The categories of data being treated are:

• Identification data (name, surname, identification document number (DNI, passport, NIF, CIF or similar)
• Postal Addresses
• email Addresses
• Business Information
• Economic data of your stays and use of services

No specially protected data is treated.

 

DATA PROTECTION

We pledge to protect your personal information. We use the appropriate technical and organisational measures in order to protect your personal information and privacy, and we review such measures periodically. We protect or personal information by using a combination of physical and computer or logical security controls, including access controls that restrict and manage the way your personal information and personal data are Processed, managed and managed. We also make sure that our employees are properly trained to protect their personal information. Our procedures indicate that we may request proof of identity before sharing your personal information with you.

In accordance with our guarantee of security and confidentiality, we are especially interested in offering you the highest level of security and protecting the confidentiality of the personal information that you provide us. For this reason, commercial transactions are done in a secure server environment under SSL (Secure Socket Layer) protocol.

The Internet is a means of communication and also a new medium that makes it possible to make commercial transactions through the network. Therefore, one of the main concerns on the part of users who use the Internet is the security of data on the network.

By e-Commerce transaction the whole process of making a trade agreement is understood including the contact between both parties: client and Company. The aspects to be met by any commercial transaction must be:

• Authentication, which guarantees us the legal or physical personality with which we communicate.
• Integrity, i.e., that the content of the communication between the two parties cannot be modified.
• Confidentiality, which consists of the assurance that no one unauthorized can know the content of the communication.

At the time you register on our secure server or make a contract, your personal data, home, and those related to your payment method, are incorporated into our database, using only to process your application, as well as Send information about offers and services that may be of interest to you.

 

DATA LEAKAGE

In the case of detecting a leak of the data, the users directly affected as well as the other users will be informed by means of electronic mail or ordinary in a maximum period of 72 H of the detection of the leakage.

 

CHILD DATA

Our company does not foresee the management of data of minors. If necessary, they shall be collected only by express authorization of a parent or legal guardian.

 

SOCIAL NETWORKS

The use of social networks is becoming more frequent and is another way of contacting customers.

The information we collect through social networks sometimes includes personal information that is available online and for the public. We always make sure that all the information we use is attributed to your source in a correct way or is made anonymous.

These social networks are likely to have their own privacy policies, through which they will explain how they use and share your personal information. We recommend that you carefully review the privacy policy before using these social networks to make sure that you are satisfied with the way your personal information is collected and shared.

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